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Help · Troubleshooting

Troubleshooting

Quick fixes for the problems people run into most often.

An invite link doesn't work

  • “Invite expired” — links last 7 days. Ask for a new one.
  • “Invite already used” — each link works for one person. The inviter can generate a fresh link.
  • “Invite revoked” or “Invite not found” — the link was cancelled or the group was deleted.
  • Make sure the whole link was copied — messaging apps sometimes cut long URLs.

I'm not getting notifications

  • Check that you allowed notifications for www.finledger.co.in in your browser's site settings.
  • Check whether you muted the group: its menu shows Unmute notifications if so.
  • You don't get notified about your own actions — only other members'.
  • Private or incognito windows usually block push notifications.

The Telegram bot doesn't recognise me

  • Link your account first from Settings → Security, then send the code shown to the bot.
  • If the web page is still waiting after you sent the code, generate a new code and try again.
  • Send /help to see the phrasing the bot understands.

A balance looks wrong

  • Open the expense and check who is marked as having paid, and the split type.
  • With exact amounts or percentages, check each person's value — a typo moves the whole balance.
  • After simplifying debts, suggested payments can be between different people than you expect; the totals each person owes are unchanged.
  • Make sure every payment between members was recorded with Settle up.

I keep getting sent to the sign-in screen

  • Your session may have expired — sign in again and you'll return to the page you were on.
  • FinLedger needs cookies to keep you signed in; check they aren't blocked for the site.

I can't leave a group

You can leave once your balance in the group is settled. A group's owner can't leave while other members remain — delete the group instead, or wait until you're the last member.